Exceptional Customer Service
When you buy from us, you get more than a firearm. You’re getting access to a team of highly skilled craftsmen and firearm professionals who are here to help.
We believe the finest firearms in the world should be backed up by the finest customer service in the world.
It’s not what we do, it’s who we are.
We want to exceed the needs of our customers at each touchpoint, from the first conversation to the receipt of each firearm. Our team of experts is available to help throughout the entire process. It’s just the way we do business.
We’ll walk you through the entire process.
Not sure if you want laser or hand engraving? Let our team help you. How exactly does our design procedure work? Just ask. We’re on hand to assist you every step of the way, so you can be confident your custom firearm is in the right hands.
We go the extra mile.
With each interaction with a customer, we go the extra mile to exceed expectations. Our craftsmen work tirelessly to execute a flawless design and mirror finish. Our Master Diamond Setter uses beautiful gemstones for an inlay that’s incredible. The quality of our custom firearms is second to none—as is our customer service.